Table 3

ORs indicating the effect of the trust median number of types of care missed on various patient outcomes

Effect of the median number of types of care missed on patient outcomesORs
(95% CIs)
UnadjustedAdjusted
Rate care excellent0.79***0.78***
(0.69 to 0.90)(0.68 to 0.90)
Did not want to complain about care0.920.92
(0.76 to 1.12)(0.77 to 1.11)
Always felt treated with respect and dignity0.890.92
(0.78 to 1.02)(0.81 to 1.06)
Completely explained purpose of medicines0.87*0.86**
(0.78 to 0.98)(0.77 to 0.95)
Doctors and nurses work together excellent0.84**0.82**
(0.74 to 0.94)(0.72 to 0.93)
Always got answers I could understand0.84**0.83***
(0.75 to 0.95)(0.76 to 0.91)
Always have confidence and trust in nurses0.86*0.85*
(0.74 to 0.99)(0.73 to 0.99)
Always or nearly always enough nurses0.87*0.85**
(0.76 to 0.99)(0.75 to 0.96)
  • Adjusted models control for hospital characteristics (beds >750, high technology and location) and patient characteristics that might affect responses, including gender, age, length of stay, ward, number of long-standing conditions and type of admission (emergent/urgent or planned).

  • Source: Data are from a merged file that included information from 31 NHS trusts for which both patient information (from 5311 general medical and surgical patients included in the 2010 NHS Survey of Inpatients) and nurse information (from 2963 medical and surgical nurses surveyed in the 2010 RN4CAST-England study) were available.

  • NHS, National Health Service.

  • *P<0.05, **P<0.01, ***P<0.001.