Actor ratings for assessment of fidelity including display of smoking cessation materials, adviser communication skills and content of the consultation
| Actor 1 | Actor 2 | |||
| Yes | No | Yes | No | |
| NHS Stop Smoking Service poster displayed | 7 | 5 | 9 | 0 |
| Audio-visual information about the NHS Stop Smoking Service | 0 | 12 | 0 | 9 |
| Leaflets about the NHS Stop Smoking Service | 9 | 3 | 6 | 3 |
| Smoking prompts, for example, tar jar | 4 | 8 | 1 | 8 |
| Were other clients observed being asked about smoking? | 0 | 12 | 0 | 9 |
| Good body language | 6 | 6 | 6 | 3 |
| Good listening skills | 3 | 9 | 6 | 3 |
| Use open questions | 2 | 10 | 3 | 6 |
| Was topic of smoking raised | 0 | 12 | 0 | 9 |
| Was smoking raised directly | 1 | 11 | 0 | 9 |
| Was smoking raised indirectly | 0 | 12 | 0 | 9 |
| Was client told there is a smoking cessation service | 6 | 6 | 0 | 9 |
| Was service highlighted as free aside from NRT | 4 | 8 | 0 | 9 |
| Was it service highlighted as delivered by experts | 0 | 12 | 0 | 9 |
| Was it highlighted 4× higher success rate with programme | 2 | 10 | 0 | 9 |
| Asked whether client want referral to the service | 4 | 8 | 0 | 9 |
| Assess whether client ready to change | 2 | 10 | 0 | 9 |
| Close by saying door is always open | 5 | 7 | 0 | 9 |
NHS, National Health Service; NRT, Nicotine Replacement Therapy.