Table 2

Categories and subcategories of incivility management in nursing education

Main categoriesSubcategories
Deterioration of learning1. Students’ immaturity
2. Teachers' and students' poor practice
Dominant individual and organisational culture1. Students’ personal characteristics and beliefs
2. Teachers' personal characteristics and beliefs
3. University nature
4. Variation of norms for students and teachers
Guided democracy1. Teachers' accountability
2. Cordiality strategies
3. Teaching-learning strategies
4. Exigency decision-making
5. Establishment of a collaborative atmosphere in education
6. Intelligent self-regulation
Movement to professionalism1. Students’ educational engagement
2. Students’ thoughtfulness and reconsideration
3. Promotion of teacher–student interaction
4. The win–win consequence for both parties