First order code by comment box
| Comment box | Positive | Negative | Factual/neutral | Irrelevant/ miscellaneous | Both positive and negative | Total |
| 1 | 369 | 571 | 597 | 22 | 114 | 1673 |
| 2 | 338 | 260 | 242 | 12 | 39 | 891 |
| 3 | 499 | 232 | 76 | 8 | 83 | 898 |
| 4 | 478 | 293 | 88 | 144 | 117 | 1120 |
| 5 | 292 | 153 | 46 | 143 | 44 | 678 |
| 6 | 197 | 105 | 65 | 211 | 48 | 626 |
| 7 | 355 | 355 | 94 | 45 | 226 | 1075 |
| Total | 2528 | 1969 | 1208 | 585 | 671 | 6961 |