Knowledge | An individual's understanding of information through which incoming data and/or experiences are processed and recorded |
Content | What is communicated (eg, what learners do/say in communication interactions) |
Process | How one communicates (eg, demonstration of how communication interactions occur) |
Perceptual | Awareness of self and others and how that impacts communication (eg, thoughts, feelings, attitudes and biases) |
Terms used |
Personal context | Perspective of the individual as influenced by: age, gender, health literacy, socioeconomic status, education, culture, ethnicity, language, religion, present emotional/physical state |