Giving you enough time | Asking about your symptoms | Listening to you | Explaining tests and treatments | Involving you in decisions about your care | Treating you with care and concern | Taking your problems seriously | All items | |
---|---|---|---|---|---|---|---|---|
N (%) | N (%) | N (%) | N (%) | N (%) | N (%) | N (%) | N (%) | |
Positive | 32 (82.1) | 18 (52.9) | 26 (81.3) | 14 (51.9) | 22 (75.9) | 27 (77.1) | 24 (70.6) | 163 (70.9) |
Neutral | 4 (10.3) | 11 (32.4) | 2 (6.3) | 10 (37.0) | 6 (20.7) | 5 (14.3) | 7 (20.6) | 45 (19.6) |
Negative | 3 (7.7) | 5 (14.7) | 4 (12.5) | 3 (11.1) | 1 (3.4) | 3 (8.6) | 3 (8.8) | 22 (9.6) |
Total | 39 (100) | 34 (100) | 32 (100) | 27 (100) | 29 (100) | 35 (100) | 34 (100) | 230 (100) |