Table 2

CM activities described in the included studies

CM activity	Crane et al27	Lee and Davenport10	Peddie et al28	Phillips et al29	Pillow et al13	Rinke et al21	Segal et al22	Shah et al30	Sledge et al23	Tadros et al24	Wetta-Hall31
Determining and verifying patient eligibility	+	+	+	+	+	+	+		+	+	+
Assessing patient needs	+	+	+	+	+	+	+	+	+	+	+
Documenting patient goals and priorities							+	+			+
Providing patient education and self-management support	+					+		+	+	+	+
Planning and adjusting services included in individualised service plans	+	+	+	+	+	+	+	+	+	+	+
Reassessing patient needs and progress	+				+	+	+	+	+		+
Supporting transition process	+				+	+	+	+	+	+	+

CM, case management.