Source | Emerging theories and performance factors | Notes |
---|---|---|
Literature and documentation | ||
CHW motivation and performance literature | Self determination theory53 Measures of burnout54 Individual factors Incentives (financial and non-financial) Recognition/respect Work factors (training, support and supervision, recruitment processes) Performance literature and performance outcome monitoring55 Trust/relationships (community and health service) | Little information from emergency contexts, majority from development contexts |
IMC CHW reports | Outcome (performance) indicators | Outcomes |
IMC CHW programme design | Programme design and intervention inputs Outcome (performance) indicators | Context and outcomes |
Stakeholder input | ||
IMC CHW programme architect for Middle East | Work factors (specifically recruitment) Organisational commitment56 | Continual feedback into IPT |
IMC CHW programme managers SSIs (n=5) | Organisational justice57 Community commitment Outcome feedback (need to see change) Communication skills | (2) With managers from Turkey (1) With manager from Iraq (2) With managers from Lebanon |
CHW focus group discussions (FGD) (n=3) | Organisational justice Psychosocial support/trauma burnout Incentives Recognition/respect Outcome feedback/acknowledgement (need to see change) | (2) With CHWs in Turkey, working in 2 programme sites (Rayhanli and Kilis) (1) With CHWs in Lebanon (from Bekaa and Beirut/Mt. Lebanon) |
CHW SSI (n=1) | Incentives Organisational justice Community commitment Psychosocial support/trauma burnout | (1) via Skype with CHW in Erbil, Iraq |
CHW, community health worker; IMC, International Medical Corps; IPT, initial programme theory; SSI, semistructured interview.