System dimensions | N | Per cent |
---|---|---|
Preanalytical stage (eg, inadequate specimen handling and storage) | 209 | 13.0 |
Specimen process stage (eg, broken specimen container) | 65 | 4.0 |
Postanalytical stage (eg, not acting on results that require action) | 702 | 43.8 |
Communication outcome issues (eg, failure to inform patient) | 628 | 39.1 |
Total | 1604 | 100.0 |