Data source | Type and nature of data | First-order interpretation | Higher order categories |
---|---|---|---|
Descriptive and demographic data on the video consultation service in two settings (diabetes, cancer) | Number of patients offered video option and proportion who accept and persist with it Start and finish time ‘DNA’ (did not attend) rate for video and face-to-face options Unscheduled encounters (eg, A&E) for index condition |
| Background and context to the multilevel qualitative analysis Could inform economic modelling for future service and/or a future cost-effectiveness study |
Microlevel study of 45 clinical consultations (30 diabetes, 15 cancer) | Video recording and screen capture (patient end) Video recording and screen capture (clinician end) Researcher field notes from before/after the consultation, at patient and clinician end |
| External social structures such as
|
Mesolevel study of the sociotechnical microsystem in each setting | People and technologies involved in delivering the virtual consultation Diagrams and accounts of how these relate and interact |
| |
Macrolevel study of wider context for introducing video consulting | Perspective of national stakeholders Documents supplied by these |
|
A&E, accident and emergency.