Overview of quantitative-descriptive analysis* results
| These patients | More often described these impacts | Than these patients |
|---|---|---|
| With experience (at study end) | Seeing/reporting more benefits Less concerns | Without experience (at baseline) |
| Read ≥7 notes | More reassurance/confirmation Feeling that the doctor understands the patient better Decreased confusion Better trust in the doctor Patient–doctor relationship strengthened Increased experience of transparency (as a quality indicator) Fewer safety/privacy concerns Better keeping track of health information Feeling more engaged Feeling more motivated about their health Feeling more in control | Read 0–2 notes |
| Women | Better refreshment of memory (of visits) | Men |
| With Mental Health problems | Better communication with doctors Experiencing higher coordination of care More self-management and self-coordination Feeling less challenged/distracted during visits | Without Mental health problems |
| Fair/poor health | Experiencing higher coordination of care More self-care | Good to Excellent Health |
| Non-white | Increased confidence, feeling secure/well-cared for More clarity of health information, adherence/compliance Feeling more motivated about their health Feeling actively encouraged | White |
Summary of key findings from free-text answers/survey data (FTA).
*Quantitative analysis was performed with support of Atlas.ti software (V.7)—see Methods section.