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General practice / Family practice
Research
Implementing online consultations in primary care: a mixed-method evaluation extending normalisation process theory through service co-production

Authors

  • Michelle Farr Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol, UK PubMed articlesGoogle scholar articles
  • Jonathan Banks Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol, UK PubMed articlesGoogle scholar articles
  • Hannah B Edwards Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol, UK PubMed articlesGoogle scholar articles
  • Kate Northstone Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol, UK PubMed articlesGoogle scholar articles
  • Elly Bernard OneCare (BNSSG) Ltd, Bristol, UK PubMed articlesGoogle scholar articles
  • Chris Salisbury Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol, UK PubMed articlesGoogle scholar articles
  • Jeremy Horwood Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC) West, University Hospitals Bristol NHS Foundation Trust, Bristol, UK PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Michelle Farr; m.farr{at}bristol.ac.uk
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Citation

Farr M, Banks J, Edwards HB, et al
Implementing online consultations in primary care: a mixed-method evaluation extending normalisation process theory through service co-production
BMJ Open 2018;8:e019966. doi: 10.1136/bmjopen-2017-019966

Publication history

  • Received October 9, 2017
  • Revised December 12, 2017
  • Accepted January 16, 2018
  • First published March 19, 2018.
Online issue publication 
January 10, 2022
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© Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2018. All rights reserved. No commercial use is permitted unless otherwise expressly granted. This is an Open Access article distributed in accordance with the terms of the Creative Commons Attribution (CC BY 4.0) license, which permits others to distribute, remix, adapt and build upon this work, for commercial use, provided the original work is properly cited. See: http://creativecommons.org/licenses/by/4.0/