Article info
PDFHealth services research
Protocol
Protocol for using mixed methods and process improvement methodologies to explore primary care receptionist work
- Correspondence to Dr Ian Litchfield; i.litchfield{at}bham.ac.uk
Citation
Protocol for using mixed methods and process improvement methodologies to explore primary care receptionist work
Publication history
- Received June 28, 2016
- Revised October 10, 2016
- Accepted October 21, 2016
- First published November 16, 2016.
Online issue publication
November 16, 2016
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Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/ This is an Open Access article distributed in accordance with the terms of the Creative Commons Attribution (CC BY 4.0) license, which permits others to distribute, remix, adapt and build upon this work, for commercial use, provided the original work is properly cited. See: http://creativecommons.org/licenses/by/4.0/